Youth Justice System

Foresight-led project

Reimagining Youth Rehabilitation

This project explores how a future system could support young offenders in ways today’s structures struggle to achieve.

Applying service design methodologies based on speculative design, this project envisions new pathways for youth rehabilitation in 2040 by exploring plausible future scenarios and mapping emerging risks. This approach informed the creation of Turning Point, a cross-sector rehabilitation programme centred on trust-based mentorship, early intervention, and community reintegration.
This case study demonstrates how speculative and service design can support long-term thinking in public services by enabling institutions to become more proactive, human-centred, and resilient in the face of the future.

PARTNERSHIP

UK Ministry of Justice

DURATION

Oct 2024 - Feb 2025

ROLE

Service Designer

Design at

Royal College of Art

PARTNERSHIP

UK Ministry of Justice

ROLE

Service Designer

DURATION

Oct 2024 - Feb 2025

Design at

Royal College of Art

Turning Point
Turning Point
Project Overview
Reimagining youth rehabilitation through ethical AI, stability support, and system change.

Partnering with the Ministry of Justice, this project explores the future of youth rehabilitation by 2040, considering the impacts of digital surveillance, social isolation, and institutional strain on youth vulnerability. By applying foresight methods and mapping stakeholder systems, I identified structural gaps and resilient intervention points. The proposed early-intervention model combines stability support, ethical AI reflection tools, and community reintegration strategies. This work guides policy readiness, strengthens cross-agency collaboration, and outlines a future service ecosystem designed to reduce reoffending rates.

Challenges
Youth offending in the UK reflects a failure of early intervention, with most people imprisoned by 24 first offending before 16.

(Youth Justice Board & Ministry of Justice, 2024)

Early offending is rarely an isolated behavioural issue. It more often signals unmet needs that have already gone unaddressed across care, education, family, and community support systems.

  • Most people imprisoned by 24 first offended before 16, indicating that risk accumulates well before adulthood.

  • At this stage, young people often need stability, trusted relationships, and coordinated support rather than delayed or fragmented responses.

  • When intervention comes late, the system becomes more likely to manage escalation than to prevent it.

Journey Map
01
Late intervention leading to reoffending

Structural inequality and late intervention in youth justice frequently keep young people reoffending instead of rehabilitating.

Stakeholder Map
02
Fragmented services leave critical support gaps

A fragmented ecosystem where agencies operate in silos, causing duplication, unclear roles, and critical support gaps for youth.

Approach
Projecting youth justice into 2040 showed that rehabilitation must shift from reactive correction to earlier and more personalised support.

Building future scenarios made it clear that existing youth justice approaches would struggle in a more digitally mediated and socially fragmented context. Increased surveillance, persistent digital records, and declining trust suggested that reactive, post-offence rehabilitation would become less effective over time.

From this, we identified that the critical intervention point is not after repeated offending, but at the moment of first entry into the system. Rehabilitation would need to operate earlier, with a stronger focus on stability, trust-building, and personalised pathways rather than standardised correction.

This reframing directly informed the design of an intervention model that prioritises early, relational, and adaptive support, rather than relying on late-stage punitive responses.

We structured the work around four questions:
(01) How might future social and technological shifts reshape youth behaviour?
(02) How could these shifts change the needs and motivations of young offenders?
(03) Where are the early-intervention points that remain strategically valuable?
(04) And what kinds of service models could help the Ministry of Justice act earlier and more relationally?

Horizon Scanning
Proposed Intervention

The program follows a structured, intensive 1-3 month journey, designed to support youth offenders in rebuilding their lives through human connection, self-reflection, and real-world engagement.

By combining personalised support, human mentorship, and hands-on experience, this intensive program empowers youth offenders to break the cycle of crime and take control of their futures.
  1. Stability & Support: The first step ensures that basic needs, such as housing, healthcare, and emotional well-being, are met. Each participant receives personalised support, laying the foundation for a stable future before deeper rehabilitation begins.

  2. Reflection & Accountability: Through guided workshops and mental health support, participants reflect on their past actions, the impact of their crimes, and the harm caused to victims. This stage fosters self-awareness, accountability, and emotional growth.

  3. Future Vision & Goal Setting: In envision workshops, participants explore career paths, develop life goals, and build skills that align with their aspirations. This helps them shift their focus from past mistakes to future potential.

  4. Community Reintegration: Finally, participants apply their newly developed skills in real-world settings, engaging in community projects, apprenticeships, and work placements to rebuild trust and reintegrate into society.

Proposed Intervention
Strategic Value
Turning speculative insights into a model that the public sector could reason with.

Since this project was speculative, the value was not in claiming live implementation, but in making future-facing policy questions concrete enough to evaluate. The Theory of Change mapped how early support, relational trust, and structured progression could contribute to reduced reoffending and stronger reintegration over time.

The project also clarified a strategic position: if future justice systems become more digitised and less relational, then rehabilitation services will need to work harder, not less, to preserve human trust. In that sense, the proposal is not only a service concept but also a policy-facing argument for why future youth justice should invest in early, relational, and trauma-informed intervention.

A second contribution was operational. By expressing the intervention as modules, hypotheses, and causal pathways rather than only as vision artefacts, the work became more useful for public-sector decision-making. It showed how foresight can inform service architecture, not just future storytelling.


Ethical Considerations
Designing against stigma in a future shaped by surveillance.

Youth justice is not a neutral service environment, so the project required explicit ethical framing. I positioned AI as an assistive rather than an authoritative force, keeping human mentors responsible for judgment and safeguarding. This was critical because automated systems can easily intensify stigma, bias, and institutional distance if left unchecked.

The intervention, therefore, focused on relational trust, trauma-informed delivery, and multi-agency safeguarding rather than purely digital efficiency. In a future where surveillance may be normalised, the design challenge was not how to make the system more controlling, but how to stop it from becoming less humane.

Learnings
Designing Beyond the Artefact

This project reinforced that service design in public systems extends beyond concept generation. While speculative methods surfaced long-term risks and shifting values, their relevance emerged only when translated into operational structures such as stakeholder alignment, safeguarding protocols, and a clear Theory of Change.

I learned that foresight becomes actionable only when grounded in causal logic. Moving from scenario-building to hypothesis stacks and blueprinting demonstrated how future thinking can inform present-day service architecture.

Working within youth justice also sharpened my understanding of designing under ethical and statutory constraints. Safeguarding, power asymmetries, and institutional mistrust directly shaped the intervention. In high-risk environments, innovation must remain accountable and trauma-informed.

Ultimately, this project strengthened my ability to operate at a systems level. Rather than designing isolated touchpoints, I focused on repairing fragmentation between justice, education, and community actors. Service design became relationship architecture, not interface design.

Team pic!
How it works

Modular Intervention

Designed a modular intervention system that enables personalised pathways within fixed public-sector constraints.

Open to meaningful
product work and collaboration.

© 2026 Jihyun Kim. All rights reserved.

Open to meaningful
product work and collaboration.

© 2026 Jihyun Kim. All rights reserved.